The idea to start NETDOCTOR4U has generated in quiet and wonderful golf course at Northwick Park, Northwest suburb of London. On one fine afternoon after talking to a colleague and the idea of starting a cost effective services for home and small business users. The idea converted to the service company in December 2006 with one page Web site and two people.
The main idea was to begin with a computer support firm with TRANSPERENT and COST EFFEITIVE solution for SOHO customers.
In the short span of 2 year; we have expanded our online support to North America, UK and West Europe.
We have also started our work from India in 2009 and slowly growing in the field of Computer Support, Hardware Sale and Services, Software Sale, Web development and Network Support and Network Design and Technical Consultancy
We are working with the aim to serve our customer as per their requirement and that is the main reason for our flexible charge format. To our new customers we take time to understand their needs and give them the best possible package and solution as per their requirement. It help us and the customer to work with ease and their by a technical profile of a customer’s computer is created. This not only help to serve our customer better be we are able to minimize the down time due to availability of past technical history.
We are continuously working improving for the ease of our customers. As a part of our efforts we are going to implement “Customer Service Record” tab in near future so that the customer’s themselves can login and check their own details and keep track of their services.